We went camping at Assateague this past weekend. Didn’t take any photos, but had a relaxing time none the less. It was a good trip, with one exception…

The rental car and the douchebag* at the local Enterprise Car Rental Agency.

First, we got there and he had us sit down at his desk, which was covered in papers and notepads with other peoples’ names all over them.
I handed him our reservation.
He proceeded to “just get this entered in” and had the personality of a wet mop.
THEN when asking about additional drivers, and I stated that shmoo and I were “domestic partners” he said, “So you’re married.” And I said,
“NO. We are domestic partners, and according to the reservation that’s fine, and there’s no additional charge.” So he looks to another guy to confirm this and the guy did.
So, that pissed me off right to start with. And from this point on he kept looking at the guy every two minutes or so as if to say “can you believe these people?”

Then he overcharged us, but I didn’t say anything, I just figured I’d sort it out with corporate later. Because I was already mad, and we just wanted to go on our trip.
And then he takes us out to the car, and insults us more in other minor ways there. He’s very condescending over all. Which I don’t understand. I mean, sure, we are dressed like we are going camping, but I am not sure how that determines how you get to treat me as a customer, AND doesn’t give us the car we asked for on the reservation, or even the same type, and while I am looking it over and questioning the space he’s like “yeah I upgraded you, because we were out of the size you reserved.”

Okaaaay.
1. I reserved it over a month ago so there is no excuse for not having the damned car I wanted, they knew I was coming.
2. He had us pay BEFORE he told us it was an upgrade.. wtf. Had he told us this before hand, I would have canceled and walked out. My car would have worked just fine for our trip. We had reasons for reserving what we did. We wanted to try a specific type of car to see if we liked it and wanted to buy one, and to get better gas mileage than just taking my car.
3. The car was dirty. Both outside, and in. And he blew off the dirt inside when we were going over the car saying that it didn’t matter, he was just looking for burns. And by he, he meant us. Then he recorded what we said poorly. And since it was raining, I couldn’t tell that the leaves and stuff stuck to the car weren’t that way because of the rain, but because the entire back window of the car and the rear passenger side was covered in sap. Sticky, gross, sap. It got on your clothes and hands any time you opened the back passenger door, and it impaired my rear view because it covered the WHOLE BACK WINDOW. Srsly. I shit you not. I couldn’t see anything but hazy colors out the back window. It made lane changing a blast let me tell you.
4. No wiper fluid in the car. At all.
5. The car had a 1/4 tank of gas. Who rents a car out with only a quarter tank of gas?

I’ll tell you who.

Enterprise Rent-A-Car
12214 CHERRY HILL RD
SILVER SPRING, MD 20904-1669

So, should you be in Maryland, and wish to rent a car, don’t go there. You’ve been warned.
(I have been assured by corporate that Enterprise dealerships are independent, and if they lose all their customers for crap service, Enterprise Corporate will NOT bail them out, so I won’t say don’t use Enterprise at all, but this office can stick it.)

I was so angry about this whole debacle that I waited until Friday afternoon to call Enterprise corporate because I wanted to be sure I wasn’t screaming and frothing at the mouth when I talked to them. Luckily, the guy I got was very nice and very understanding, and when I told him EVERYTHING, he was insulted for me.

Now if you’ll excuse me, I get to go turn in this car and scream at Enterprise.
(Shmoo is not coming in with me, he’s just coming to pick me up and bring me back to the house for my car. He said if I am still slamming the guy’s head into the desk when he drives by, he’ll just keep circling.)
((Yes, I am still that angry.))

*- douchebag’s name is Bill. At least, I think it is. He wrote Bill in big childlike letters at the top of my invoice, and I am not sure if that’s his name, since he never gave it to us nor was he wearing a name tag, or if he was trying to tell me that the invoice was my bill, because he thought we were stupid. If it’s the latter and not the first, I seriously might lose my shit this morning upon turning the car in.

Recently:

• New Weaving
• Recipe: Asian Pineapple Mango Salad
• Recipe: Broccoli Cheese Soup
• Summer Garden
• Recipe: Brussels Sprouts
• Argyle Vest
• April in Summary
• Emerging
• More Happee.
• Handspun Swell